Checkout page – Payment section not loading

  • Resolved saqibrajpoot922

    (@saqibrajpoot922)


    2 years, 9 months ago

    Hey Support.

    I’m facing a consistent loading issue on my Woocommerce website checkout page(payment section). I’ve also used the “Health Check & Troubleshooting” plugin & deactivated all plugins & used default Thee. Still, that error occurs with & only Woocommerce Plugin.

    Here is my website (https://giftyia.com/), please help to fix that issue, Advance Thanks.

    Looking forward.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there!

    Thanks for contacting us!

    I understand your site’s checkout page doesn’t load up “Your order” section.

    I had a look at the checkout page – It looks like the server is not returning a valid JSON response when the WC Ajax request is performed.

    Could you try disabling Cloudflare CDN to see if that helps?

    Could you also share the fatal error logs under WooCommerce > Status > Logs > fatal-errors-xxxx.

    Thank you. ??

    Thread Starter saqibrajpoot922

    (@saqibrajpoot922)

    I can’t see any fatal error under Logs. But here is today’s log:

    2022-06-14T04:51:36+00:00 INFO Regenerating images for attachment ID: 3843
2022-06-14T04:51:37+00:00 INFO Regenerating images for attachment ID: 3842
2022-06-14T04:51:38+00:00 INFO Regenerating images for attachment ID: 3841
2022-06-14T04:51:39+00:00 INFO Regenerating images for attachment ID: 3840
2022-06-14T04:51:40+00:00 INFO Regenerating images for attachment ID: 3839
2022-06-14T04:51:40+00:00 INFO Regenerating images for attachment ID: 3838
2022-06-14T04:51:41+00:00 INFO Regenerating images for attachment ID: 3837
2022-06-14T04:51:42+00:00 INFO Regenerating images for attachment ID: 3836
2022-06-14T04:51:43+00:00 INFO Regenerating images for attachment ID: 3835
2022-06-14T04:51:45+00:00 INFO Regenerating images for attachment ID: 3834
2022-06-14T04:51:47+00:00 INFO Regenerating images for attachment ID: 3833
2022-06-14T04:51:48+00:00 INFO Regenerating images for attachment ID: 3832
2022-06-14T04:51:48+00:00 INFO Regenerating images for attachment ID: 3831
2022-06-14T04:51:49+00:00 INFO Regenerating images for attachment ID: 3830
2022-06-14T04:51:50+00:00 INFO Regenerating images for attachment ID: 3829
2022-06-14T04:51:50+00:00 INFO Regenerating images for attachment ID: 3828
2022-06-14T04:51:51+00:00 INFO Regenerating images for attachment ID: 807
2022-06-14T04:51:52+00:00 INFO Regenerating images for attachment ID: 694
2022-06-14T04:51:53+00:00 INFO Regenerating images for attachment ID: 693
2022-06-14T04:51:53+00:00 INFO Regenerating images for attachment ID: 692
2022-06-14T04:51:54+00:00 INFO Regenerating images for attachment ID: 691
2022-06-14T04:51:54+00:00 INFO Regenerating images for attachment ID: 604
2022-06-14T04:51:55+00:00 INFO Regenerating images for attachment ID: 588
2022-06-14T04:51:55+00:00 INFO Regenerating images for attachment ID: 586
2022-06-14T04:51:56+00:00 INFO Regenerating images for attachment ID: 585
2022-06-14T04:51:57+00:00 INFO Regenerating images for attachment ID: 584
2022-06-14T04:51:57+00:00 INFO Regenerating images for attachment ID: 580
2022-06-14T04:51:58+00:00 INFO Regenerating images for attachment ID: 578
2022-06-14T04:51:58+00:00 INFO Regenerating images for attachment ID: 564
2022-06-14T04:51:59+00:00 INFO Regenerating images for attachment ID: 554
2022-06-14T04:52:00+00:00 INFO Regenerating images for attachment ID: 553
2022-06-14T04:52:01+00:00 INFO Regenerating images for attachment ID: 551
2022-06-14T04:52:02+00:00 INFO Regenerating images for attachment ID: 550
2022-06-14T04:52:02+00:00 INFO Regenerating images for attachment ID: 549
2022-06-14T04:52:04+00:00 INFO Regenerating images for attachment ID: 492
2022-06-14T04:52:05+00:00 INFO Regenerating images for attachment ID: 489
2022-06-14T04:52:06+00:00 INFO Regenerating images for attachment ID: 487
2022-06-14T04:52:07+00:00 INFO Regenerating images for attachment ID: 3843
2022-06-14T04:52:08+00:00 INFO Regenerating images for attachment ID: 3842
2022-06-14T04:52:09+00:00 INFO Regenerating images for attachment ID: 3841
2022-06-14T04:52:10+00:00 INFO Regenerating images for attachment ID: 3840
2022-06-14T04:52:11+00:00 INFO Regenerating images for attachment ID: 3839
2022-06-14T04:52:12+00:00 INFO Regenerating images for attachment ID: 3838
2022-06-14T04:52:13+00:00 INFO Regenerating images for attachment ID: 3837
2022-06-14T04:52:13+00:00 INFO Regenerating images for attachment ID: 3836
2022-06-14T04:52:15+00:00 INFO Regenerating images for attachment ID: 3835
2022-06-14T04:52:16+00:00 INFO Regenerating images for attachment ID: 3834
2022-06-14T04:52:17+00:00 INFO Regenerating images for attachment ID: 3833
2022-06-14T04:52:18+00:00 INFO Regenerating images for attachment ID: 3832
2022-06-14T04:52:19+00:00 INFO Regenerating images for attachment ID: 3831
2022-06-14T04:52:20+00:00 INFO Regenerating images for attachment ID: 3830
2022-06-14T04:52:21+00:00 INFO Regenerating images for attachment ID: 3829
2022-06-14T04:52:22+00:00 INFO Regenerating images for attachment ID: 3828
2022-06-14T04:52:22+00:00 INFO Regenerating images for attachment ID: 807
2022-06-14T04:52:23+00:00 INFO Regenerating images for attachment ID: 694
2022-06-14T04:52:24+00:00 INFO Regenerating images for attachment ID: 693
2022-06-14T04:52:24+00:00 INFO Regenerating images for attachment ID: 692
2022-06-14T04:52:25+00:00 INFO Regenerating images for attachment ID: 691
2022-06-14T04:52:25+00:00 INFO Regenerating images for attachment ID: 604
2022-06-14T04:52:26+00:00 INFO Regenerating images for attachment ID: 588
2022-06-14T04:52:27+00:00 INFO Regenerating images for attachment ID: 586
2022-06-14T04:52:28+00:00 INFO Regenerating images for attachment ID: 585
2022-06-14T04:52:28+00:00 INFO Regenerating images for attachment ID: 584
2022-06-14T04:52:28+00:00 INFO Regenerating images for attachment ID: 580
2022-06-14T04:52:29+00:00 INFO Regenerating images for attachment ID: 578
2022-06-14T04:52:29+00:00 INFO Regenerating images for attachment ID: 564
2022-06-14T04:52:30+00:00 INFO Regenerating images for attachment ID: 554
2022-06-14T04:52:31+00:00 INFO Regenerating images for attachment ID: 553
2022-06-14T04:52:33+00:00 INFO Regenerating images for attachment ID: 551
2022-06-14T04:52:34+00:00 INFO Regenerating images for attachment ID: 550
2022-06-14T04:52:34+00:00 INFO Regenerating images for attachment ID: 549
2022-06-14T04:52:36+00:00 INFO Regenerating images for attachment ID: 492
2022-06-14T04:52:37+00:00 INFO Regenerating images for attachment ID: 489
2022-06-14T04:52:38+00:00 INFO Regenerating images for attachment ID: 487
2022-06-14T04:52:39+00:00 INFO Regenerating images for attachment ID: 485
2022-06-14T04:52:40+00:00 INFO Regenerating images for attachment ID: 483
2022-06-14T04:52:41+00:00 INFO Regenerating images for attachment ID: 480
2022-06-14T04:52:42+00:00 INFO Regenerating images for attachment ID: 479
2022-06-14T04:52:43+00:00 INFO Regenerating images for attachment ID: 478
2022-06-14T04:52:45+00:00 INFO Regenerating images for attachment ID: 477
2022-06-14T04:52:46+00:00 INFO Regenerating images for attachment ID: 476
2022-06-14T04:52:47+00:00 INFO Regenerating images for attachment ID: 475
2022-06-14T04:52:48+00:00 INFO Regenerating images for attachment ID: 474
2022-06-14T04:52:48+00:00 INFO Regenerating images for attachment ID: 473
2022-06-14T04:52:49+00:00 INFO Regenerating images for attachment ID: 472
2022-06-14T04:52:51+00:00 INFO Regenerating images for attachment ID: 471
2022-06-14T04:52:52+00:00 INFO Regenerating images for attachment ID: 470
2022-06-14T04:52:53+00:00 INFO Regenerating images for attachment ID: 469
2022-06-14T04:52:54+00:00 INFO Regenerating images for attachment ID: 468
2022-06-14T04:52:55+00:00 INFO Regenerating images for attachment ID: 467
2022-06-14T04:52:56+00:00 INFO Regenerating images for attachment ID: 466
2022-06-14T04:52:57+00:00 INFO Regenerating images for attachment ID: 465
2022-06-14T04:52:57+00:00 INFO Regenerating images for attachment ID: 464
2022-06-14T04:52:57+00:00 INFO Regenerating images for attachment ID: 463
2022-06-14T04:52:58+00:00 INFO Regenerating images for attachment ID: 462
2022-06-14T04:52:59+00:00 INFO Regenerating images for attachment ID: 461
2022-06-14T04:53:00+00:00 INFO Regenerating images for attachment ID: 460
2022-06-14T04:53:01+00:00 INFO Regenerating images for attachment ID: 457
2022-06-14T04:53:02+00:00 INFO Regenerating images for attachment ID: 456
2022-06-14T04:53:02+00:00 INFO Completed product image regeneration job.
    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @saqibrajpoot922 !

    How about Cloudflare? Did you disable it? I have now accessed your site and I can see PayPal correctly loading on my end!

    Could you please confirm whether the issue is resolved?

    I can’t see any fatal error under Logs. But here is today’s log:

    This is not related to the issue with the payments section not loading on the site, so no worries about this ??

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if needed further.

Viewing 4 replies - 1 through 4 (of 4 total)
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