Checkout page payment not working, Reloading on submit

  • I have installed the plugin and configured it, It’s showing the Stripe Payment Gateway on checkout page, But when I try to add the card details and place order, it is not placing the order but reloading the page, I am not sure what can be the issue,

    May be it’s the issue of my custom theme, But again the Other Payment Gateways are working fine.

    Steps to go to checkout

    Open this link https://lexdmca.com/

    Fill the “QUICK TAKEDOWN NOTICE” Form, click on “Start now” It will show a form, Fill the details and click on “Start Now”

    It will redirect you to checkout page.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @jaydeepjagani94

    Your “Quick Takedown Notice” form isn’t working. You have a Javascript error on that page being triggered because the select2 jQuery plugin is missing.

    Make sure your theme or some custom code isn’t dequeueing the select2 plugin which is used by WooCommerce and the Stripe plugin.

    Kind Regards

    Thread Starter Jaydeep Jagani

    (@jaydeepjagani94)

    Hello @mrclayton

    I have resolved the Select2 JS error, but still Stripe Payment is not working.

    Plugin Author Payment Plugins

    (@mrclayton)

    @jaydeepjagani94 I can’t get past your quick takedown notice form, it’s not working. Please ensure that’s working so your checkout page can be reviewed.

    Thread Starter Jaydeep Jagani

    (@jaydeepjagani94)

    https://lexdmca.com/copyright-enforcement/

    in this link go to “Copyright Enforcement Packages” selet any of the plan and it will open the popup with form

    Plugin Author Payment Plugins

    (@mrclayton)

    @jaydeepjagani94 The issue is not related to the Stripe plugin. When clicking the place order button, your checkout page is bypassing the WooCommerce form submit event which is the entry point for the AJAX checkout functionality.

    That is why your checkout page appears to be refreshing. You will need to find the source of why the form submit event on the checkout page is being bypassed. That is standard WooCommerce.

    Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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