Checkout Page not Working

  • Resolved chetansoul1993

    (@chetansoul1993)


    2 years, 1 month ago

    Hi there,

    I am having trouble in doing checkout because of an error of validation, It says that email is required field even though there is no email field in the checkout page, Billing and shipping email both are unset using the hook. Steps to check this issue are:

    Step1: Click on button to make the items as an autoship ( https://prnt.sc/mNzqClFHNoeF )
    Step2: Do the Checkout and you’ll know the error.

    Please help me here as I am not getting what is wrong here.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @chetansoul1993

    Thanks for reaching out!

    I understand that the email address field is being asked on your checkout page even though this field is optional.

    I placed a test order on your site and I was able to verify the issue as seen here:

    Image Link: https://snipboard.io/xwm7ri.jpg

    It says that email is required field even though there is no email field in the checkout page, Billing and shipping email both are unset using the hook.

    If you could share the hook you mentioned here, that could help us further troubleshoot.

Viewing 1 replies (of 1 total)
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