Checkout page mistakes

  • Resolved gaaltamas22

    (@gaaltamas22)


    4 years, 4 months ago

    Hi

    there are huge mistakes on the checkout page. Please help me!
    There are diferrences in the appearance on two different computer.
    On computer 1 appearance I don’t want to be showed the “Customer matched zone” system message. And there is a big NO THANKS on the bottom of the page, I also don’t need this section.
    On computer 2 and mobile appearance after clicking on the order button, the sidebar (the cart) appears for some second. After that the process proceeds automatically to the checkout page. It is a bad process, I don’t want to be showed the cart sidebar.
    On the checkout page, I don’t want to be showed the “Customer matched zone”, “Continue shopping” system messages.

    I don’t understand exactly, how is it possibble that there are two kind of appearance on two different device …

    Help me to solve the issues!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Niels Lange

    (@nielslange)

    Hello @gaaltamas22,

    I don’t understand exactly, how is it possibble that there are two kind of appearance on two different device …

    I’m not entirely sure if I understand the issue that you’re facing. Can you create screenshots, e.g. using https://snipboard.io/, and add them here, so that I can take a look at the issue that you’re referring to?

    In addition, I cannot see the “Customer matched zone” system message or the NO THANKS text on https://www.nutrivital.hu/penztar/.

    Thread Starter gaaltamas22

    (@gaaltamas22)

    Hi Niels

    please find in the attached links.
    Computer 1 appearance : https://snipboard.io/9V1dOq.jpg
    Computer 2 and mobile appearance : https://snipboard.io/fXHNLR.jpg
    Mistake no.1 : why are different appearances of the checkout page
    Mistake no.2 : I don’t want to be showed the “customer matched zone”, “continue shopping translated vásárlás folytatása” and “NO THANKS” system messages
    Mistake no.3 : I don’t want to be showed the cart sidebar after clicking on the boy now (MEGVESZEM) button on the product page.

    Hey @gaaltamas22 !

    1. Depending on your theme will depend on how your site differs between mobile and desktop versions. Most themes are mobile responsive now-a-days, which means it will vary slightly to show it in a more optimized way. What you are seeing is normal and will require getting with your theme developer to adjust.
    2. That sounds like you have debug turned on for shipping. Go to WooCommerce > Settings > Shipping > Shipping Options and uncheck the debug box and save:
    Screenshot
    3. This is not a normal feature of WooCommerce. It looks like it may be something you have added from Elementor? I would check your Elementor settings to prevent this from sliding out.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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