• Resolved dav74

    (@dav74)


    Hi there,

    I am testing the Klarna Checkout and have a few questions.

    – The final payment amount and the products which are being bought are listed twice, once via our standard Checkout layout and again in the Klarna Checkout. Is it not possible to list this information just once when paying via Klarna Checkout?

    – We have a split checkout page (left and right column). The “Choose another payment method” button appears on the bottom left side, when normally I think it should appear on the top right. Can we change this?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter dav74

    (@dav74)

    Also, the check-boxes for our T&Cs, Order Tracking and Newsletter do not display in the correct place. Some of them display on the left and some on the right column. They should all display together on the right column, and preferably just before the Buy Now button.

    Plugin Author Kristi at Klarna

    (@klarna)

    Hi @dav74 ,
    – I believe it is possible for your Woo checkout to be customized to not display final payment amount or products in the Woo checkout form, but that isn’t done via the Klarna plugin configuration, and would instead be done via your Woo checkout styling customizations.
    – The location of the “Choose another payment method” button is also controlled by your Woo checkout styling (not the Woo KCO plugin)
    – Currently the Woo KCO plugin supports a single checkbox (https://developers.klarna.com/api/#checkout-api__create-a-new-orderoptions__additional_checkbox) within the KCO iframe for the terms and conditions checkbox. The KCO API does now support multiple additional checkboxes within the KCO iframe (https://developers.klarna.com/api/#checkout-api__create-a-new-orderoptions__additional_checkboxes), but multiple additional checkboxes have not yet be integrated into the Woo KCO plugin. Since multiple checkboxes are still supported for the Woo checkout flow, and having multiple checkboxes within the KCO iframe would require merchant customization to make use of those checkboxes in the iframe, multiple checkboxes in the KCO iframe would add significant efforts and risk for merchants. The current functionality for additional checkbox in the Woo flow is already controlled by whatever Woo plugin code displays those checkboxes in the flow. Thus, while that is technically possible to support multiple additional checkboxes, it would require additional merchant custom coding and introduce more possibility for errors, and thus has not yet been integrated.

    Thread Starter dav74

    (@dav74)

    Many thanks for your reply.

    The problem is, none of what we have asked about can be controlled through WooCommerce.

    Just take the location of the “Choose another payment method” button. You say this is not controlled by the KCO plugin, but it is a feature of the Klarna KCO plugin and not WooCommerce, so how can it be controlled by WooCommerce? The developer of the KCO plugin had to decide where to place this button, rather than the WooCommerce developers.

    Thoughts?

    Plugin Author Niklas H?gefjord

    (@niklashogefjord)

    Hi @dav74,

    You have the possibility to tweak the KCO template file via hooks and filters. Also, it is possible to create your own template file (that is placed in your theme folder).

    You can read more about that here: https://docs.krokedil.com/article/143-klarna-checkout-hooks-action-filter.

    Plugin Author Kristi at Klarna

    (@klarna)

    Closing per above.

Viewing 5 replies - 1 through 5 (of 5 total)
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