checkout page keeps loading

  • hello, i’m having some problems with the checkout page.
    it dosen’t let you press checkout or to tick the terms and conditions box, also shipping and total is faded.
    i just changed the site domain and after upgraded to the last version of woocommerce.
    after this, i can’t receive any orders.
    i did everything from here https://docs.woocommerce.com/document/endless-loadingspinner-on-the-checkout-page/
    and still no result.
    i’m using Shop isle as a theme.also i use woocommerce with the same theme on a different site from another hosting, but i didn’t had this problem there.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Please post the url for the non-working site.

    @roseeds I’ve seen this problem before and when none of the usual things worked it’s ended up being the hosting that was the problem.

    Thread Starter Paftale

    (@roseeds)

    you can check it here https://bit.ly/2hsqs2v , just add to cart the teste product and try to checkout.
    this is a fresh install of wordpress + woocommerce on the same host.

    • This reply was modified 7 years, 11 months ago by Paftale.
    Thread Starter Paftale

    (@roseeds)

    it was a problem from my hosting, after opening a support ticket everything was fixed.

    Thread Starter Paftale

    (@roseeds)

    i still have this problem after changing the main domain of the shop.
    the hosting told me this

    Kindly note that the issue is regarding the woocommerce plugin, all the services are running fine from the server side.

    We couldn’t provide support to the plugin coding issues, please contact contact a developer regarding the issue or contact the woocommerce pulgin provider

    Do let us know if you need any further assistance.

    my shop link is this https://bit.ly/2giAMsI . try to add to cart a product, then checkout.

    I found a shop page but no products. Please could you put up a test product.

    Thread Starter Paftale

    (@roseeds)

    i separated the sites, i left my old woocommerce shop with my old domain and i installed a new wordpress + woocommerce on the new domain.
    after this, the checkout problem is gone.the old woocommerce shop works ok, you can checkout the order.
    i will setup a new shop on the new domain and see how it goes

Viewing 7 replies - 1 through 7 (of 7 total)
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