Checkout page is not working

Hi @namrata736, Thank you for contacting Pluginbazar and bringing your concern to our attention. We’re sorry for the inconvenience due by this issue.

Can you please share some details about the issue so that we can understand it properly, as we can not browse the website from here, it’s showing closed – https://prnt.sc/L_ra3B1bG0iV.

We assumed the Checkout button disappears. if that is the case, Make sure the Disable Checkout Button is turned off under Settings > Options > General Settings. This might resolve your issue.

One more thing, After activating the plugin you need to create a schedule and activate it. Also, don’t forget to update the store timezone.

Waiting for your further reply. If you require any further assistance don’t hesitate to get in touch.

Regards

• This reply was modified 2 years, 3 months ago by Masum Billah.

Hello Team,

Here is the issue when I click on “PROCEED TO CHECKOUT” button on cart page https://prnt.sc/ROW1JEv9zW4E Please check: https://prnt.sc/Xgr3GzH394W9

Hi @namrata736,

Can you please share login credentials to our email address [email protected]? We would like to see it on the website directly and resolve it immediately.

We are looking forward to helping you.

Regards

Hello Team,

Please check your email.

Sent you with subject “Checkout not working”. Email ID: [email protected]

Hello Team,

Any update?

Thanks!

Hi @namrata736,

We are still working on the issue. we will notify you whenever we got any update from the dev team.

Regards

Hello Team,

Okay waiting for update

Hi @namrata736

We are still working on your issue. I think you might remove our access as you can see here the error message: https://prnt.sc/gl9uN9CxF5QC

Can you please resume or reactivate our access so we can quickly apply some fixes directly on your website?

We are waiting to hear back from you.

Regards