CHECKOUT PAGE DOESN’T WORK

  • Resolved misucursalonline

    (@misucursalonline)


    10 months, 3 weeks ago

    In all my sites, no matter what WordPress theme is active, after the last update of the woocomerce plugin , and the last WordPress theme update, checkout page never finish to upload.

    There is a loading icon displayed in the order details section avoiding to move forward to place the order.

    Please help me!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there, @misucursalonline! Thanks for contacting us. I’m happy to help you.

    I checked your website and I was able to see the issue.

    You mentioned this started happening after you updated WooCommerce, correct? And that you already tried with different themes, right? Can you please confirm which themes you tried?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Hi ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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