Checkout page doesn’t move forward and just keep loading

  • Resolved Yash B

    (@getsyash)


    3 years ago

    Greetings,
    I have a website with woocommerce installed, but when processing order the checkout page doesn’t go forward when placing order, it just reloads the checkout page. Any help on how to troubleshoot ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Stef

    (@serafinnyc)

    It’s hard to assess without a URL. If you can’t share a URL at least check console for any errors on the checkout page.

    If you’re not familiar with how to do that here’s a Loom showing you how.

    Lastly, if you can, submit your system report by going to WooCommerce > Status > Get System Report and then paste that here wrapped within code ticks.

    Thanks

    Margaret S. woo-hc

    (@margaretwporg)

    Hi there,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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