Checkout page continuous spinner without load

  • Resolved aldenzuck

    (@aldenzuck)


    1 year, 2 months ago

    Hello, it didn’t do this before but my checkout page, on the right side, it never loads the order summary or checkout fields – it just spins infinitely

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @aldenzuck,

    This could be due to a number of reasons such as a plugin conflict, a theme conflict, or a cache issue.

    Here are a few steps you can try to troubleshoot this issue:

    1. Clear your browser cache and cookies.
    2. Disable all plugins, leaving only the WooCommerce plugin and see if the issue persists. If the issue is resolved, enable the plugins one by one to identify the conflicting plugin.
    3. Switch to a default theme like Storefront to see if the issue is theme related.

    If the issue persists after these steps, please get back to us with your site’s System Status report. This can give us a better idea of your site’s setup and help us pinpoint the problem. You can find the report under?WooCommerce > Status. Choose?Get system report?and then?Copy for support.

    If there are any fatal error logs, please share those too. You can find them under?WooCommerce > Status > Logs.

    Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

    Thread Starter aldenzuck

    (@aldenzuck)

    Edit: blank

    • This reply was modified 1 year, 2 months ago by aldenzuck.
    Thread Starter aldenzuck

    (@aldenzuck)

    Turns out debug mode was turned on, turned it off and that did the trick

Viewing 3 replies - 1 through 3 (of 3 total)
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