Checkout Page

  • Resolved ams05

    (@ams05)


    3 months, 3 weeks ago

    Good day,

    How to fix the checkout page after submitting the e-receipt after placing an order? Since it shows that the page is not found and not redirecting to the woocommerce order confirmation.

    Looking forward for help and solution of this issue, thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Timileyin Olabajo

    (@timleyi)

    Good day,

    Thank you for reaching out. By default, our plugin redirects to the WooCommerce “Order Received” page after an e-receipt is submitted, unless another plugin is overriding the redirect settings. Could you please check if any custom redirect plugins might be affecting this?

    Additionally, I noticed your website is in maintenance mode, so I couldn’t fully review the page.

    If you’d like direct help, consider upgrading to our PRO version for access to support tickets, where we can log in and resolve any issues.

    Looking forward to helping you further!

    Thread Starter ams05

    (@ams05)

    Sorry as of now we can’t provide the pro version yet, but looking forward we will avail the pro version asap. I turn off the maintenance mode so please check and try to checkout using the direct payment plugin, will wait for your feedback. Thank you very much.

    Plugin Contributor Timileyin Olabajo

    (@timleyi)

    Have you confirmed that you have no plugin overriding the custom redirect by Woocommerce?

    Thread Starter ams05

    (@ams05)

    Yes there is no plugin overriding Sir.

    Plugin Contributor Timileyin Olabajo

    (@timleyi)

    Okay, We’ll check out your website and revert

    Thread Starter ams05

    (@ams05)

    Thanks Sir, will wait for your feedback.

    Plugin Contributor Timileyin Olabajo

    (@timleyi)

    Hi,

    We’ve just released an update that should resolve the issue you’re experiencing. Please update your plugin to the latest version and let us know if it works well for you.

    If everything is running smoothly, we’d appreciate a positive review to help others discover the plugin too. Thank you!

    Thread Starter ams05

    (@ams05)

    It is working now… Thank you very much. This is noted, will refer this to others and leave a positive review. ??

Viewing 8 replies - 1 through 8 (of 8 total)
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