checkout option for Facebook for WooCommerce

  • Resolved blowneggs

    (@blowneggs)


    3 years, 2 months ago

    I wanted to use my Facebook to WooCommerce to sell on FB and Instagram. I also wanted customers to checkout on FB if they were already there and not have them go to the website, so that is how I set up FB checkout. when doing the integration I get a message that ” something went wrong-this Page is unavailable at the moment” Page is associated with a commerce account that sells onsite. This Partner does not currently support onsite checkout.

    so does this mean users/customers “must” checkout on the website? all FB and Instagram users will be transferred back to my website to pay?

    The page I need help with: [log in to see the link]

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  • Hi @blowneggs – thanks for reaching out! It should be possible to process the orders directly through Facebook Checkout.

    Would you be able to double-check the checkout method in your Facebook shop account and whether it is set to “Stay on Facebook/Instagram” or to “Checkout on another website”? You can find the instructions for this on this page: https://www.facebook.com/business/help/242644617460119

    Let us know how it goes!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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