Checkout not working (Verify Order issue)

  • Resolved Nichola19

    (@nichola19)


    4 years, 5 months ago

    Hi,

    The shop has been working fine – really well in fact. However, I haven’t had a purchase for a few weeks and today people have been trying to buy and the checkout is not working. I have tried it myself and it’s the same. A verify order button heading comes up with no purchase options. Please see link…

    I have tried to trouble shoot but have no idea. Please can anyone help? It’s not great if people can’t buy easily!

    Many thanks in advance.
    All the best,
    Nichola

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @nichola19 –

    The checkout seems to be working for me. Were you able to get this resolved? If not, could you please post a screenshot of what you are seeing?

    Thread Starter Nichola19

    (@nichola19)

    Hi @m155y5

    Many thanks indeed for your reply. Yes, I managed to resolve the issue in the end.

    Thanks!

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Thank you for letting us know! I’m glad you got it worked out. ??

    I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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