Checkout not working in Divi

  • Resolved MagineM

    (@maginem)


    5 months ago

    Hi,

    I’ve setup a site using Divi, Woocommerce, Dokan & Eventin. When I go to an event and try to buy tickets, I get directed to the /eventin-purchase/checkout/ page, but nothing loads. I can’t continue any further to purchase the tickets.

    When I disable the Divi theme it works… Any ideas on how to fix? Not being able to use Divi would be a big problem…

    • This topic was modified 5 months ago by MagineM.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    We are extremely sorry for such inconvenience. We have a beta-fixed version for this issue. If you reach us more then we can provide you the fix for it. Please follow our PINNED post from the thread and reach us. We will help you ASAP with it.

    Hope you get it.

    Thanks for being with us and using our product.

    Best Regards.

    Thread Starter MagineM

    (@maginem)

    Hi, I assume by reaching out you mean sending a support email? I did this already, but have had no response yet.

    Thread Starter MagineM

    (@maginem)

    Hi @faheem96dev

    I sent an email to you guys about this issue, but now your support is wanting access to my site. I thought you guys had a temporary fix for this issue?

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    We have fixed the DIVI checkout issue. Kindly please update to the latest version hope the issue will be solved ASAP. And please let us know your update.

    Hope you get it.

    Thanks for being with us.

    Best Regards

    Thread Starter MagineM

    (@maginem)

    Hi, thanks. The update seems to have sorted out the checkout issue. I have however picked up on some other issues which I have put in a new topic…

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @maginem,

    We are glad to hear that your issue is sorted out and solved.

    However, as you have other issues, you can continue with one single ticket, no need to open multiple tickets for each issue.?

    Thanks for being with us.

    Best Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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