Checkout integration causing orders to fail

  • Resolved siwhyatt

    (@siwhyatt)


    3 years, 10 months ago

    Over the past 24 hours I’ve begun to get orders start to fail at it looks like it’s possibly related to the MC4WP plugin.

    Customer sees a message saying order can’t be processed, and the order goes directly to cancelled.

    Checking the error logs, at the point that every order fails, there is the following error related to the MC4WP plugin. I’ve temporarily disabled the checkout integration to see if that makes a difference.

    This was the error:

    [Wed Jan 20 21:48:58.781318 2021] [proxy_fcgi:error] [pid 16426:tid 140113040307968] [client 86.181.249.93:35570] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: Argument 3 passed to MC4WP_MailChimp::list_add_tags_to_subscriber() must be of the type array, null given, called in /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-content/plugins/mailchimp-for-wp/includes/class-mailchimp.php on line 97 and defined in /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-content/plugins/mailchimp-for-wp/includes/class-mailchimp.php:151\nStack trace:\n#0 /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-content/plugins/mailchimp-for-wp/includes/class-mailchimp.php(97): MC4WP_MailChimp->list_add_tags_to_subscriber()\n#1 /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-content/plugins/mailchimp-for-wp/includes/integrations/class-integration.php(460): MC4WP_MailChimp->list_subscribe()\n#2 /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-content/plugins/mailchimp-for-wp/integrations/woocommerce/class-woocommerce.php(154): MC4WP_Integration->subscribe()\n#3 /var/www/vhosts/greenpasturefarms.co.uk/httpdocs/wp-inclu…’, referer: https://www.greenpasturefarms.co.uk/checkout/

    An issue with the latest update?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hello @siwhyatt,

    I’m very sorry to hear about the issues caused by version 4.8.2 of our plugin. If you update to version 4.8.3 (released earlier today) then the issue should be gone.

    Let us know if that doesn’t fix it please.

    Danny

    Thread Starter siwhyatt

    (@siwhyatt)

    Hi Danny,

    Thanks for the speedy reply.

    I see the update was 6 hours ago, as was the last time I had the error, so hopefully yes that’s fixed it!

    Will let you know if it happens again.

    Thanks,

    Simon

Viewing 2 replies - 1 through 2 (of 2 total)
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