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Resolved tamar1187
(@tamar1187)

3 years, 6 months ago

Hello, I’m trying to have only the checkout form (name, billing info, payment) show up on a page. The form was there when I first set up the page, I was even able to process a transaction that shows up on the Woocommerce orders page, but after that initial transaction, the form has completely disappeared. The checkout page in settings points to the correct page, but the woocommerce checkout form just won’t show up, not even on a newly created page. I’ve also tried with just the woocommerce shortcode and that doesn’t work either. Not sure what’s going on.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support

(@abwaita)

Is it possible to share with us the following:
* A link to a product that we can add to cart to be able to access the checkout page
* Your system status report – You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks.

Thread Starter

tamar1187

(@tamar1187)

3 years, 6 months ago

https://lumehousestudio.com/booking-hold-payment-2/?preview=true


### WordPress Environment ###

WordPress address (URL): https://lumehousestudio.com
Site address (URL): https://lumehousestudio.com
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_6czc944w36_
Total Database Size: 14.70MB
Database Data Size: 12.56MB
Database Index Size: 2.14MB
wp_6czc944w36_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_6czc944w36_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_6czc944w36_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_6czc944w36_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_6czc944w36_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_6czc944w36_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_6czc944w36_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_6czc944w36_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_6czc944w36_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_6czc944w36_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_6czc944w36_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 129
custom_css: 2
customize_changeset: 12
hbupro_banner: 1
ivan_vc_projects: 10
nav_menu_item: 108
nf_sub: 7
page: 120
post: 22
product: 2
revision: 170
shop_order: 1
simple-pay: 3
vc4_templates: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Redux: by Redux.io – 4.2.14
CoBlocks: by GoDaddy – 2.16.0
Elite Addons: by TVDA.Themes – 1.3
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
One Click Demo Import: by OCDI – 3.0.2
Slider Revolution: by ThemePunch – 6.4.11
Site Offline: by Chandra Shekhar Sahu – 1.4.7
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.28
YellowPencil Pro: by WaspThemes – 7.5.0
Checkout Fields Manager for WooCommerce: by QuadLayers – 5.4.5
WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
WooCommerce: by Automattic – 5.6.0
WP101 Video Tutorials: by WP101Plugin.com – 0.3
WPForms Lite: by WPForms – 1.6.8.1

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 4.1.10
Gravity Forms: by Gravity Forms – 2.5.1
Yoast SEO: by Team Yoast – 16.9

### Dropin Plugins (1) ###

object-cache.php: APCu Object Cache

### Must Use Plugins (1) ###

System Plugin: by  – 4.10.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7308 - /booking-hold-payment-2/
Cart: #7297 - /cart/
Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #7299 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Lazer
Version: 1.0
Author URL: https://themeforest.net/user/tvdathemes
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Not declared

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 33
Oldest: 2021-08-11 01:14:15 +0000
Newest: 2021-08-20 00:27:03 +0000

Pending: 5
Oldest: 2021-08-20 22:20:53 +0000
Newest: 2021-08-25 16:35:14 +0000

### Status report information ###

Generated at: 2021-08-20 01:34:38 +00:00

Plugin Support

abwaita a11n

(@abwaita)

3 years, 6 months ago

Hi @tamar1187,

The shop page does not open on my end, it seems that you’ve added a redirect to the cart page. So, it’s not possible to add a product to cart. You could remove the redirect for further checks.

Nonetheless, from your SSR, I can see:

Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.

Thus, try adding the [woocommerce_checkout] to a blank page and set it as the checkout page at WooCommerce → Settings → Advanced.

Let us know how it goes.
Thanks.

Plugin Support

abwaita a11n

(@abwaita)

3 years, 6 months ago

Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

If you have further questions, please feel free to open a new topic.

Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Checkout form not showing up’ is closed to new replies.

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