Checkout form not in order

  • Resolved gowellspring

    (@gowellspring)


    5 years ago

    Hi there. I’ve created a form on my client’s website where the Email and Phone is AFTER the First and Last Name but the Email and Phone is last on the form.

    Here’s the frontend checkout form: https://prnt.sc/rceghl
    Here’s the backend: https://prnt.sc/rceh37

    Here’s my Plugins list:

    Anti-Spam by CleanTalk
    Change WordPress Login Logo
    Checkout Field Editor for WooCommerce
    Classic Editor
    Compress JPEG & PNG images
    Custom css-js-php
    Custom Product Tabs for WooCommerce
    Custom Shipping Methods for WooCommerce
    Duplicate Post
    Easy WP SMTP
    GDPR Cookie Consent
    GTranslate
    Header and Footer Scripts
    MC4WP: Mailchimp for WordPress
    Popup anything on click
    Real-Time Find and Replace
    Really Simple SSL
    SB Welcome Email Editor
    Scroll Top
    senangPay
    Simple 301 Redirects
    Social Media and Share Icons (Ultimate Social Media)
    Stop WP Emails Going to Spam
    Sucuri Security – Auditing, Malware Scanner and Hardening
    User Registration
    User Role Editor Pro
    WC Fields Factory
    WooCommerce
    WooCommerce Distance Rate Shipping
    WooCommerce Food
    WooCommerce Menu Cart
    WP Database Backup
    WP Fastest Cache
    WP Hide Backed Notices
    Yoast SEO

    I hope you can help me with this. Thank you so much

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    On checking we could see that you are using the plugin “WC Fields Factory“. Please note that both the plugins (Checkout Field Editor for WooCommerce and WC Fields Factory) manage the same set of WooCommerce fields. Hence using both the plugin may cause some compatibility issues. So we recommend you to use any one of the plugins at a time.

    You can verify the same by temporarily disabling the plugin “WC Fields Factory“.

    Hope this will help.

    Thank you!

    • This reply was modified 5 years ago by ThemeHigh.
    Thread Starter gowellspring

    (@gowellspring)

    Hi there, i tried it on another site, with the WC Fields Factory in it, and it’s working fine on the new site.

    1st site with WC Fields Factory and Checkout Form, not in order
    2nd site with WC Fields Factory and Checkout Form, this one is in order

    2nd site: https://mobi.go-wellspring.com/checkout/

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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