Checkout form field not working on mobile

  • Resolved senisein

    (@senisein)


    2 years, 8 months ago

    hi.. im new here, i never have this problem just now. everything just fine on desktop. the problem only in mobile device. once you click the blue button it will take you to the checkout form.. and the field cannot be fill.. you cant type in.
    thank you in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @senisein,

    Thank you for choosing CartFlows and sorry for the delayed response.

    As I checked your website, this sounds like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Hello @senisein ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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