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System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ? 3.8.2
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.2.24
PHP Post Max Size: 2 GB
PHP Time Limit: 0
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.4

SUHOSIN Installed: –
MySQL Version: 8.0.36-28
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

acoplw_badges: 1
acoplw_prod_list: 1
adt_product_feed: 2
attachment: 1089
cpt_iconic_wlv: 9
custom_css: 2
custom-css-js: 7
customize_changeset: 1
elementor_font: 1
elementor_library: 72
envato_kits: 6
forminator_forms: 1
gfw_report: 1
hurrytimer_countdown: 1
jet-woo-builder: 1
nav_menu_item: 37
notificationx: 4
oceanwp_library: 2
oembed_cache: 28
page: 31
post: 42
product: 41
product_variation: 5
pwbf_deal: 1
pwbf_event: 1
revision: 604
schema: 2
shop_coupon: 60
shop_order: 8267
shop_order_refund: 138
wc_whsm: 1
wcct_countdown: 1
wcpb_product_badge: 1
wp_global_styles: 1
wp_navigation: 1
wpcdt_countdown: 1
wpforms: 4
wprm_recipe: 25
ycdcountdown: 1
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (64) ###

Pixel Manager for WooCommerce (Premium): by SweetCode – 1.44.1
Cloudflare: by Cloudflare
Inc. – 4.12.8

Simple Custom CSS and JS: by SilkyPress.com – 3.48
Elementor Pro: by Elementor.com – 3.24.2
Elementor: by Elementor.com – 3.24.4
Enable Media Replace: by ShortPixel – 4.1.5
301 Redirects: by WebFactory Ltd – 2.76
Forminator: by WPMU DEV – 1.35.1
GetResponseOfficial: by GetResponse – 1.3.9
GIF Master - Awesome GIFs with Giphy and Tenor: by Media Jedi – 1.0.1
Happy Elementor Addons: by Leevio – 3.12.3
Head & Footer Code: by Aleksandar Uro?evi? – 1.3.5
WooCommerce Linked Variations by Iconic: by Iconic  – 1.8.0
Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2
Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.24
Lazy Load Videos: by Alan Jackson – 1.0
Microsoft Clarity: by Microsoft – 0.10.2
Min and Max Quantity for WooCommerce: by BeRocket – 1.3.6
Nextend Social Login: by Nextendweb – 3.1.14
Ocean Elementor Widgets: by OceanWP – 2.4.4
Ocean Extra: by OceanWP – 2.3.0
Ocean Popup Login: by OceanWP – 2.1.8
Ocean Pro Demos: by OceanWP – 1.4.7
Ocean Sticky Header: by OceanWP – 2.1.3
Omnisend for WooCommerce: by Omnisend – 1.15.19
Order Export & Order Import for WooCommerce: by WebToffee – 2.5.6
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
PW WooCommerce Gift Cards: by Pimwick
LLC – 2.3

Rearrange Woocommerce Products: by Aslam Doctor – 4.3.0
Rank Math SEO: by Rank Math – 1.0.228
SliceWP Add-On - Affiliate Commission Rates: by SliceWP – 1.0.6
SliceWP Add-On - Affiliate Coupons: by SliceWP – 1.0.11
SliceWP Add-On - Affiliate Leaderboard: by SliceWP – 1.0.0
SliceWP Add-On - Affiliate Social Share: by SliceWP – 1.0.4
SliceWP Add-On - Cross Site Tracking: by SliceWP – 1.0.0
SliceWP Add-On - Custom Affiliate Fields: by SliceWP – 1.0.2
SliceWP Add-On - Custom Affiliate Slug: by SliceWP – 1.0.1
SliceWP Add-On - Custom Conversion: by SliceWP – 1.0.3
SliceWP Add-On - PayPal Payouts: by SliceWP – 1.0.3
SliceWP Add-On - Product Commission Rates: by SliceWP – 1.0.4
SliceWP Add-On - Reports: by SliceWP – 1.0.7
SliceWP: by SliceWP – 1.1.21
SVG Support: by Benbodhi – 2.5.8
UpdraftPlus - Backup/Restore: by TeamUpdraft
DavidAnderson – 1.24.6

Use Any Font: by Dnesscarkey – 6.3.10
User Role Editor: by Vladimir Garagulya – 4.64.2
Woo Autocomplete Nish: by Md Nishath Khandakar – 1.0
Woo Custom and Sequential Order Number: by VJInfotech – 2.6.0
Product Feed PRO for WooCommerce: by AdTribes.io – 13.3.7
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.75

WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Amazon Fulfillment: by Never Settle – 4.2.6
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.6
WooCommerce PDF Invoices & Packing Slips Professional: by Ewout Fernhout – 2.6.6
Woocommerce Side Cart Premium: by XootiX – 4.0.4
WooCommerce: by Automattic – 9.3.3
WooThumbs for WooCommerce by Iconic: by Iconic – 5.10.1
Wordfence Security: by Wordfence – 7.11.7
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.7
WP File Manager: by mndpsingh287 – 8.0
WP Recipe Maker: by Bootstrapped Ventures – 9.6.0
WP Rollback: by WP Rollback – 2.0.7
WPForms Lite: by WPForms – 1.9.1.2
YITH WooCommerce Brands Add-On: by YITH – 2.28.0

### Inactive Plugins (2) ###

Really Simple Security: by Really Simple Security – 9.0.2
WP Rocket: by WP Media – 3.17.0.2

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 5 MB

### WC Pages ###

Shop base: #13 - /shop/
Cart: #14 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #15 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #16 - /my-account/
Terms and conditions: #2387 - /terms-of-service/

### Theme ###

Name: OceanWP Child
Version: 1.5
Author URL: https://oceanwp.org/
Child Theme: ?
Parent Theme Name: OceanWP
Parent Theme Version: 3.6.0
Parent Theme Author URL: https://oceanwp.org/about-oceanwp/
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/product-image.php
oceanwp/woocommerce/single-product/title.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ? Next scheduled: 2024-09-30 15:09:29 -07:00
Options: ?
Notes: 23
Onboarding: completed

### Action Scheduler ###

Complete: 2,009
Oldest: 2024-08-30 06:00:25 -0700
Newest: 2024-09-30 03:45:09 -0700

Failed: 109
Oldest: 2020-08-26 04:03:59 -0700
Newest: 2024-09-30 03:39:53 -0700

Pending: 12
Oldest: 2024-09-30 03:46:08 -0700
Newest: 2024-10-07 03:26:12 -0700


### Status report information ###

Generated at: 2024-09-30 03:45:15 -07:00

Hi @yarintosh

The error message you see is typically due to a conflict between the Stripe Payment Gateway plugin and your theme or another plugin. Even though you’ve disabled all other plugins, the issue persists, which suggests it might be a theme issue.

I recommend temporarily switching to a default WordPress theme like Twenty Twenty-Four or Storefront and seeing if the issue persists.

Please make sure you have installed the latest version of the Stripe Payment Gateway plugin. If it’s not, please update it. If it is, try completely reinstalling the plugin.

Let us know how that goes. Looking forward to helping you.