Checkout Field Editor for WooCommerce-custom fields do not show up in the order

  • Resolved alexskysite

    (@alexskysite)


    2 years ago

    Hi,

    Our checkout page is not showing custom fealds.
    billing_tax_notext NIP(VAT ID) Number
    and
    billing_checkbox – Required.

    This is probably what happened after the last plugin update.
    I checked all the settings and still nothing..
    When I go to the order page, these fields show up for about 100ms. However, after a while, something overwrites the form and these fields disappear.

    If you try to complete out this form, it says “please complete this field” but it is a custom field that is hidden. So these fields are active, but something hides them.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @alexskysite

    Hi there,

    Would it be possible for you to provide us with a screencast to help us better understand the issue you are facing? You can use the user-friendly https://www.loom.com tool to easily record your screen and share the video link with us here. This would enable us to offer more precise and effective support in resolving the issue.

    Thank you, Regards.

    Thread Starter alexskysite

    (@alexskysite)

    Hi,

    The recording shows how when resetting the page, the additional field with the name “NIP” disappears:

    [video src="https://sprawadladietetyka.pl/wp-content/uploads/2023/03/nagranie-problemu.mp4" /]

    Link to video:
    https://sprawadladietetyka.pl/wp-content/uploads/2023/03/nagranie-problemu.mp4

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
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