• Resolved kakadiemama

    (@kakadiemama)


    Hey There,

    After the new update of the latest woocommerce Version 3.5.1…

    1. The checkout page is showing a empty field before first and last name at first load: screenshot> https://imgur.com/FrggTP7

    2. The checkout page is showing: double street adress fields, one required and one optional, when from netherlands or belgium. Only when you click on dropdown to change country it appears normal: screenshot> https://imgur.com/guJcV3h

    3. When you change country to belgium or netherlands, the streetname and number appears above the first and last name: screenshot> https://imgur.com/6mFU4Va

    Can you help me with this?

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Please post the url to your site.

    Thread Starter kakadiemama

    (@kakadiemama)

    I use a test site to test big updates first like this woocommerce update. So i cannot add the site, but i added photos’s, and was hoping that would be enough.

    Unfortunately permutations of themes, plugins and versions thereof make each site almost unique. Its necessary to examine the markup and styles with browser tools to be able to try to help.

    The generic advice is, in order:
    – ensure your theme is the latest version and that it is compatible with the latest version of WooCommerce. Some themes get abandoned by their authors and will eventually stop working properly. Most WooCommerce-compatible themes will have been updated in the last month or so.
    – ensure any caching is flushed
    – deactivate any caching plugins
    – temporarily deactivate all other plugins and switch to a default theme. It should work now. Reactivate one-by-one and check to try to identify which software element is causing the problem.

    Thread Starter kakadiemama

    (@kakadiemama)

    Thank you, I will try your caching and deactivation options. Will let you know if it worked.

    • This reply was modified 6 years, 4 months ago by kakadiemama.
    Thread Starter kakadiemama

    (@kakadiemama)

    The cause was a shipping plugin that i use, not woocommerce not my flatsome theme either, even on the default theme it was showing the bugs in the checkout. I have sended the plugin developer these photo’s.

    Greetings

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Checkout field bugs after update woocommerce Version 3.5.1.’ is closed to new replies.