checkout-fees.js file is causing issues on woocommerce subscriptions change paym

  • Resolved Vlad

    (@vlad_im)


    2 years, 6 months ago

    Hello. I am using WordPress (6.0.2), WooCommerce (6.9.3), WooCommerce Subscriptions (3.1.2) and Payment Gateway Based Fees and Discounts for WooCommerce (2.7.0) plugins.

    If on the “My Subscription” page I click the “Add payment” or “Change payment” button. My list of payment methods collapses a moment after the page loads.
    I noticed that the problem goes away if I disable loading one of the files ../checkout-fees.js or ../wp-includes/js/jquery/jquery.min.js

    Screenshot 1 – while the page is loading
    Screenshot 2 – after full page load

    Please tell me how can I solve this problem. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @vlad_im,

    I’ll be trying to replicate this and will get back to you with an update.

    Thread Starter Vlad

    (@vlad_im)

    Hello. Haven’t fixed it yet? Tell me, is it worth waiting for a fix in the coming days or at least this month?

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @vlad_im,

    I apologize for not getting back to you sooner.

    I assure you that we will be fixing it by this week if we figure out the problem at our end. I tried to replicate the issue but the payment method can not be changed for manual renewals. And we don’t have any other option for payment.

    So, can I please ask you to create the ticket on support tool so that I can collect more information on this from you and resolve this as soon as possible?

Viewing 3 replies - 1 through 3 (of 3 total)
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