• active991

    (@active991)


    After enabling “Gateways Fees and Discounts” module, and setting up a fee for COD payment method, the fee is only added on the “first” checkout page.

    If a user choose credit card payment, gets redirected, but at the bank’s page cancels the order, you get back to a WooCommerce screen where you can finish up the payment. At that screen, you can choose COD or Credit Card again, but here the fee is not added to the total of the order.

    Please help, how to add the fee even if its not on first screen, but on the “pay the order” screen.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support David G

    (@gravid7)

    Hi @active991,

    Thanks for your message.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    Thread Starter active991

    (@active991)

    Hey @gravid7 !

    Thank you for your reply, i’m attaching 3 screenshots. On the first one, you can see the booster setup for Gateways fees and discount module, where on “Utánvétes fizetés” (which is cash on delivery in WooCommerce) there is a fee set.

    On the second and third screenshot you can see that its working fine on the checkout screen if i select the COD option, and its not added when selecting card payment (which is the expected behavior ofc)

    On the fourth screenshot you can see that if i select CARD PAYMENT, but i cancel and return to the page without finishing the payment AND selecting COD on the “return” screen of woocommerce, the COD fee is not added anymore to the total.

    Thank you in advance for your help!

    1.

    Thread Starter active991

    (@active991)

    Hey @gravid7 !

    Do you have any news regarding this topic?

    Thank you!

    Thread Starter active991

    (@active991)

    Hey @gravid7 !

    Could you please help with the issue above?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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