Checkout Error When Click on Place Order Button
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Recently our site has failed to forward to the Payment Method of choice to make payment. Instead of redirecting to PayPal for Payment or Requesting Invoice the screen shows several errors that are not always the same. Sometimes they reference header problems or errors in line 1160.
Even though the orders don’t process through to payment they do show up in the Jigoshop backend for orders. The shopping cart is also relieved as if the order went through properly. If a new user signs up that information is also in the Jigoshop backend as normal.
I have disabled all plugins except for Jigoshop and still has problems. I have also installed the Jigoshop theme Jigotheme and the problem still persists.
System Specs are Below:
WordPress Environment
Home URL: [?] https://ohsewposh.net
Site URL: [?] https://ohsewposh.net
Jigoshop Version: [?] 1.17.2
Jigoshop Database Version: [?] 1503180
Log Directory Writable: [?] ? To allow logging, make /home/content/p3pnexwpnas05_data01/32/2379332/html/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.
WP Version: [?] 4.1.1
WP Multisite: [?] –
WP Memory Limit: [?] 64 MB
WP Debug Mode: [?] –
Language: [?] en_US
Server Environment
Server Info: [?] Apache
PHP Version: [?] 5.4.16
PHP Post Max Size: [?] 65 MB
PHP Time Limit: [?] 30
PHP Max Input Vars: [?] 1000
SUHOSIN Installed: [?] –
MySQL Version: [?] 5.5.37
eAccelerator: [?] ?
APC: [?] ?
OpCache: [?] ?
Short Open Tag: [?] ?
Allow URL fopen: [?] ?
Session: [?] ?
Cookie Path: [?] /
Save Path: [?]
Use Cookies: [?] ?
Use Only Cookies: [?] ?
Max Upload Size: [?] 64 MB
Default Timezone is UTC: [?] ?
fsockopen/cURL: [?] ?
SoapClient: [?] ?
Remote Post: [?] ?
Remote Get: [?] ?
Server Locale
decimal_point: [?] .
thousands_sep: [?] N/A
mon_decimal_point: [?] N/A
mon_thousands_sep: [?] N/A
Active Plugins (5)
Contact Form by BestWebSoft – 3.89
Genesis Simple Edits by Nathan Rice – 2.1.1
Jigoshop by Jigoshop Limited – 1.17.2
Ultimate Social Media Icons and Share Plugin (Facebook, Twitter, Google Plus, Instagram, Pinterest etc.) by UltimatelySocial – 1.1.1.8
WordPress SEO by Team Yoast – 2.0.1
Settings
Taxes Enabled [?] ?
Shipping Enabled [?] ?
Force SSL: [?] –
Currency [?] USD ($)
Currency Position [?] left
Thousand Separator [?] ,
Decimal Separator [?] .
Number of Decimals [?] 2
Jigoshop Pages
Shop Base: [?] #19 – /
Cart: [?] #20 – /cart/
Checkout: [?] #26 – /checkout/
Pay: [?] #27 – /checkout/pay/
Thanks: [?] #28 – /checkout/thanks/
My Account: [?] #22 – /my-account/
Edit Address: [?] #23 – /my-account/edit-address/
View Order: [?] #25 – /my-account/view-order/
Change Password: [?] #24 – /my-account/change-password/
Track Order: [?] #21 – /order-tracking/
Terms: [?] Page not set
Taxonomies [?]
Product Types: configurable (configurable),
downloadable (downloadable),
external (external),
grouped (grouped),
simple (simple),
variable (variable),
virtual (virtual)
Theme
Name: [?] Outreach Child Theme
Version: [?] 2.0
Author URL: [?] https://www.studiopress.com/
Child Theme: [?] ?
Parent Theme Name: [?] Genesis
Parent Theme Version: [?] 2.1.2
Parent Theme Author URL: [?] https://www.studiopress.com/
Jigoshop Support: [?] Not Declared
Templates [?]
Overrides (jigoshop): genesis/index.php
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