Checkout error – Missing fields

  • devilmakq

    (@devilmakq)


    4 years ago

    Hello, I suddenly started receiving emails from customers that they are getting this error when trying to check out.
    https://ibb.co/k0hR87c

    They say those fields don’t even show when checking out. It only shows them username and password option. I am not able to recreate the problem but many customers emailed me saying a form for those fields doesn’t show at all.
    I would like to know which setting it is in oceanwp to fix it because I cannot find it.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Abhishek

    (@abhikr781)

    Hello,

    Please try to update the theme to the latest version and check.

    have you added any custom code or plugin recently?

Viewing 1 replies (of 1 total)
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