Checkout Drop Down Not Working

  • Resolved shizlist

    (@dnacannon)


    6 years, 1 month ago

    Not sure if this is a woocommerce bug or a theme bug…

    When a shopper adds an item from my store to their cart, nothing happens. Clicking “Add to Cart” does in fact add the item to the cart, and then the product page reloads, and that’s it. No “added to cart” notification, no “checkout now” drop-down (even though I have that option checked on the “Customize” page in wordpress).

    So I have two questions:

    1) Any idea why the “checkout” drop down wouldn’t be working?

    2) Is there any other way to make the checkout process more apparent to the shopper once an item has been added to the cart? Like a “checkout” button appearing, or a popup summary of their cart, or something like that? Hell, I’d even settle for an “Added to Cart” message.

    Thanks

    • This topic was modified 6 years, 1 month ago by shizlist.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi there,

    Thanks for reaching out.

    Were you able to get this resolved? I was taking a look at the site, and when clicking “Add to Cart”, I’m seeing an iframe pop up with a “View Cart” and “Checkout” button on it. The process seems pretty smooth and is very clear to me as a first time visitor.

    It looks like you may have added this feature via a plugin, correct? With our default themes, you should at least be seeing an “Added to Cart” banner with a “View Cart” link when adding items. Perhaps your theme has overridden some features? You could also reach out to your theme developers for some kind of code fix for this if you don’t want to utilize the plugin.

    Hope this helps!

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @dnacannon,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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