Checkout Coupon Code shows as applied but doesn’t discount Total
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I cannot get my coupon to be applied to the total after entering it. I have set up the coupon code “march” for 10% off. after registering on our site, adding items to meet our $45 minimum, going to checkout page, entering “march” in the coupon code area it is applied below “Subtotal” in the correct amount. But at the total below it is not subtracted from our total. Please help. I have deactivated each plugin 1 at a time and tested it with no luck. I have also switched to another theme “twenty seventeen” with no luck. Does anyone have any ideas on how I can get this to work?
Detail below:
WordPress environment Home URL: https://crystalnugs.com Site URL: https://crystalnugs.com WooCommerce version: 3.5.6 Log directory writable: /home/stylzclothing/public_html/crystalnugs.com/wp-content/uploads/wc-logs/ WordPress version: 5.1.1 WordPress multisite: – WordPress memory limit: 512 MB WordPress debug mode: – WordPress cron: Language: en_US External object cache: – Server environment Server info: Apache PHP version: 7.2.6 PHP post max size: 128 MB PHP time limit: 3000 PHP max input vars: 1000 cURL version: 7.60.0, OpenSSL/1.0.2k SUHOSIN installed: – MySQL version: 5.6.39-cll-lve Max upload size: 128 MB Default timezone is UTC: fsockopen/cURL: SoapClient: DOMDocument: GZip: Multibyte string: Remote post: Remote get: Database WooCommerce database version: 3.5.6 Database prefix wp_ MaxMind GeoIP database: /home/stylzclothing/public_html/crystalnugs.com/wp-content/uploads/GeoLite2-Country.mmdb Total Database Size 29.32MB Database Data Size 20.46MB Database Index Size 8.86MB 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ccf_field 5 ccf_form 1 custom_css 1 customize_changeset 12 cybrchmpsthmoption 16 easycontactform 1 flowers 6 foogallery 1 jetpack_migration 2 jp_img_sitemap 4 jp_sitemap 4 jp_sitemap_master 4 nav_menu_item 19 ngg_gallery 1 ngg_pictures 6 page 20 post 10 product 221 product_variation 374 revision 258 shop_coupon 6 shop_order 20 ulpb_post 1 user_registration 1 vtprd-rule 1 Security Secure connection (HTTPS): Hide errors from visitors Active plugins (26) Advanced Cron Manager by BracketSpace – 2.3.6 Age Gate by Phil Baker – 2.3.0 Call Now Button by Jerry Rietveld – 0.3.5 Easy Contact Form Lite by Form Plugin Team – GhozyLab – 1.0.95 Enhanced E-commerce for Woocommerce store by Tatvic – 2.1.6 Google Analytics for WordPress by MonsterInsights by MonsterInsights – 7.4.2 Health Check & Troubleshooting by The www.remarpro.com community – 1.2.6 Homepage Control by WooThemes – 2.0.3 Instagram Feed by Smash Balloon – 1.11.3 Jetpack by WordPress.com by Automattic – 7.1.1 Limit Login Attempts Reloaded by WPChef – 2.7.4 Login Page Styler by Zia Imtiaz – 5.3.5 Mailchimp for WooCommerce by Mailchimp – 2.1.14 – Not tested with the active version of WooCommerce Master Slider by averta – 3.5.3 Minimum Order Amount for Woocommerce by Dario Curasì – 1.5.0 Mobile Assistant Connector by eMagicOne – 1.4.10 Perfect WooCommerce Brands by Alberto de Vera Sevilla – 1.7.1 Photo Gallery by Photo Gallery Team – 1.5.18 Really Simple SSL by Rogier Lankhorst, Mark Wolters – 3.1.5 Checkout Field Editor for WooCommerce by ThemeHiGH – 1.3.1 Woo Login Redirect by WP Doctor – 2.2.2 – Not tested with the active version of WooCommerce Abandoned Cart Lite for WooCommerce by Tyche Softwares – 5.2.1 WooCommerce and IndicaOnline Integration Plugin by IndicaOnline – 1.2.9 – Not tested with the active version of WooCommerce WooCommerce Services by Automattic – 1.19.0 WooCommerce by Automattic – 3.5.6 Smush by WPMU DEV – 3.1.1 Settings API enabled: – Force SSL: – Currency USD ($) Currency position left Thousand separator , Decimal separator . Number of decimals 2 Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable) Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5) WooCommerce pages Shop base: #717 – /shop/ Cart: #718 – /cart/ Checkout: #719 – /checkout/ My account: #720 – /my-account/ Terms and conditions: Page not set Theme Name: Storefront Version: 2.4.5 Author URL: https://woocommerce.com/ Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce support: Templates Overrides: –
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