Checkout code snippet not showing on custom thank you page

  • Resolved swissschokolade

    (@swissschokolade)


    5 months ago

    Hello, I would like to use a custom thank you page after successful checkout. I would like to design the page to include the woocommerce checkout snipped in one column with other information in a second column. Everything except the code snipped shows. Is there a reason for this or can you help me find a solution, so that the checkout snippet shows on the custom thank you page as well?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @swissschokolade,

    Thanks for reaching out.

    It looks like you’re having an issue displaying the WooCommerce checkout snippet on your custom thank you page.

    This could be happening due to a conflict with your theme or other plugins.

    To troubleshoot this, I would recommend you first create a backup of your site, then disable all other plugins temporarily and switch to a default WordPress theme like Twenty Twenty-Four. Then, try to add the checkout snippet to your thank-you page again. If it displays correctly, you can reactivate your plugins one by one to identify if there’s a conflict causing the issue.

    You can find more details on how to customize a thank-you page from this guide.

    I hope this information helps.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @swissschokolade,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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