Checkout buttons missig on Mobile

  • Resolved vhfferreira

    (@vhfferreira)


    4 years, 5 months ago

    I’m building my single product page, so it displays differently on Laptop/Tablet and Mobile. To do that i duplicate elements and then choose to display or hide them depending on the platform

    Everything works fine, except checkout buttons. I have a “Add to cart” section visible only to laptop users that display the buttons.
    I have a duplicate “add to cart” section, hidden from Laptop/Tablet users and visible to Mobile users. When i switch from Laptop/Tablet to Mobile the buttons disappear and only “add to cart” button is displayed.

    Please see:
    Laptop View
    Mobile View

    Can you help me with this please?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Matt

    (@visibledeals)

    Im so glad to find this post. I am having the same issue since yesterday. Mobile site users are not seeing Paypal buttons. I hope this will be resolved soon. Thanks

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there @vhfferreira

    Without being an expert in Elementor (as that’s how this page is built), it’s hard to see why this is done this way, or why this issue is happening, but purely from what I can see, the difference is where the buttons are added in the code:

    Here’s your tablet page:
    Link to image: https://d.pr/i/c7cTpj

    Here’s how the code looks for phones:
    Link to image: https://d.pr/i/b41C7D

    The difference is where the div is placed inside the maze of Elementor widgets and how that all works. I admit I don’t know how to resolve this, as I am completely unfamiliar with how to do page layouts in there.

    You can try checking with the Elementor team for more info on how to handle this with different layouts, or you could use a different theme/builder.

    Matt

    (@visibledeals)

    Hello @slash1andy

    I am not using elementor on my site so maybe you can figure out the issue using my site?

    VisibleDeals.com

    Thanks

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    @visibledeals

    If you have not opened a thread of our own, please do so. This helps us give attention to each individual issue, as they are not the same issue.

    Thanks

    Matt

    (@visibledeals)

    @slash1andy

    one more thing. I think this started happening right after woocommerce update so maybe this a compatibility issue after the update?

    Matt

    (@visibledeals)

    ok thanks i will open a new thread.

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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