Checkout Block Not Working

  • Resolved akosta86

    (@akosta86)


    2 months ago

    Good day

    Please assist me with an issue I have with the checkout block on my checkout page. The block just keeps loading endlessly without ever working. I have tried switching off plugins and switching themes as per other solutions i found on te forum and on google.

    I am using the blocky child theme with the garderobe starter site. I really need urgent help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Eduard

    (@cteduard)

    Hello @akosta86

    It looks like something might be blocking AJAX actions on your end. Check this out – https://ibb.co/TcphXxD

    This would be something that’s not directly related to the theme, but most likely to the configuration of your server.

    Let’s try one thing really quick to confirm this. Temporarily switch to the default Storefront theme. If the issue still reproduces, then you’ve got the confirmation. ??

    Let me know how it goes.

    Thanks.

    Thread Starter akosta86

    (@akosta86)

    Thank you for your prompt response..

    I tried the theme switch and it still did not load, so im guessing its the ajax issue.

    I will contact the hosting company and see if they cannot find the problem from your screenshot.

    Eduard

    (@cteduard)

    Hello @akosta86

    If changing themes did not do anything, then it would confirm that this is not an issue with our Blocksy. Sadly, as long as this is true, there will not be much that can be done from our side to fix it. This would be out of our reach. ??

    Please try to contact your hosting service. They should be able to figure something out. ??

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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