• Resolved craiggroshek

    (@craiggroshek)


    Hello! Fantastic plugin! However, I am experiencing a problem and would be quite grateful for some assistance.

    I noticed today that when checking the box to support a Featured Image in the Advanced Options section for my Pod (custom post types), this has no effect on the back-end, and the option to add a Featured Image does not in fact appear.

    Could someone please advise if there is something more I need to do, or something I’m missing, or see if this is potentially a bug?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jim True

    (@jimtrue)

    Sounds like a theme conflict, possibly, or you might need to visit the ‘Screen Options’ at the top of your Edit Post screen and make sure Featured Image is checked, especially if you didn’t have it configured before.

    Here’s the theme/plugin conflict FAQ: https://docs.pods.io/faqs/plugin-theme-conflicts/

    Thread Starter craiggroshek

    (@craiggroshek)

    Hi, Jim, thanks for getting back to me! I did check “Screen Options,” and the option to display the “Featured Image” section is not there, even after checking the box in Advanced Options. I will look into the theme conflicts you mentioned, using the plugin recommended.

    Thread Starter craiggroshek

    (@craiggroshek)

    Hi again, Jim. I wanted to thank you again for your help. I utilized the Health plugin you mentioned and was in fact able to confirm that the issue is not with Pods, but with the outdated theme being used on the site. The theme, Backstreet (https://themeforest.net/item/backstreet-blog-magazine-theme/1680564) hasn’t been updated in 2+ years, and the developer did not build in native support for the display of attachments or Featured Images on custom post types, hence the issue.

    The ability to use Featured Images worked using any other theme. So, we’re on the hunt for a new, supported, and modern theme! Many thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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