Hello @elpromotionsagency1
I saw your console log and I see errors:
Access to font at 'https://usercontent.one/wp/www.elpromotions.co.uk/wp-content/plugins/ultimate-member/assets/font/fontawesome-webfont.ttf?v=4.2.0' from origin 'https://www.elpromotions.co.uk' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://www.elpromotions.co.uk' that is not equal to the supplied origin.
and
Access to font at 'https://usercontent.one/wp/www.elpromotions.co.uk/wp-content/fonts/prata/6xKhdSpbNNCT-sWPCmjbLnwI.woff?media=1673430407' from origin 'https://www.elpromotions.co.uk' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://www.elpromotions.co.uk' that is not equal to the supplied origin.
and
Access to font at 'https://usercontent.one/wp/www.elpromotions.co.uk/wp-content/plugins/elementor/assets/lib/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0' from origin 'https://www.elpromotions.co.uk' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://www.elpromotions.co.uk' that is not equal to the supplied origin.
This is the problem not from the UM. As you can see the Elementor has the same error. Your site can’t read fonts. That’s why you don’t see checkboxes (the UM plugin uses ‘fontawesome-webfont’ for styles).
Please read this forums:
https://stackoverflow.com/questions/20035101/why-does-my-javascript-code-receive-a-no-access-control-allow-origin-header-i
https://stackoverflow.com/questions/46522749/how-to-solve-redirect-has-been-blocked-by-cors-policy-no-access-control-allow
https://stackoverflow.com/questions/43871637/no-access-control-allow-origin-header-is-present-on-the-requested-resource-whe