• Resolved Dagmar

    (@fraudiebels)


    Hi Stefano,

    I have a checkbox for accepting the privacy policy. On desktop computers it works just fine, bur it doesn’t work on mobile devices – checkbox can’t be checked. Any ideas?

    Best regards,
    Dagmar

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, it does not work even on desktop using my chrome. The problem is that style rule of your theme:

    input, textarea {

    -webkit-appearance: none;

    }

    usually used to deactivate the standard checkboxes layout and replacing them with a different version. Is not the first time I see that problem, you should contact the theme developer and asking him to check. If you’re under the GDPR you can remove the checkbox and leave only the privacy link, it’s ok, the consent is given by who subscribe just presing the submit button.

    Stefano.

    Thread Starter Dagmar

    (@fraudiebels)

    Hi Stefano,

    thanks a lot for your answer. God point ad I just I deleted the style rule to check if it works then, but this did not help.

    Dagmar

    • This reply was modified 6 years, 8 months ago by Dagmar.
    Plugin Author Stefano Lissa

    (@satollo)

    Force a page reload (CTRL-F5 on windows) since the styles are cached. It works now on my chrome.

    Stefano.

    Thread Starter Dagmar

    (@fraudiebels)

    It did work on my chrome anyway, but it still does not work on my Android tabled in Chrome and in Firefox

    Plugin Author Stefano Lissa

    (@satollo)

    This is from my android phone: https://photos.app.goo.gl/h9gtmauwFsjiUEk18
    I think is a cache problem (of your device).

    Stefano.

    Thread Starter Dagmar

    (@fraudiebels)

    Thanks a lot, you are right! I cleared the cache and now it works!
    Last question – as I us a child theme I would like to make the changes there. Do you have any idea how to change the style rule? Should it be:

    -webkit-appearance: value;

    or

    -webkit-appearance: checkbox; ?

    Dagmar

    • This reply was modified 6 years, 8 months ago by Dagmar.
    • This reply was modified 6 years, 8 months ago by Dagmar.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Checkbox not clickable on mobile devices’ is closed to new replies.