checkbox for consent
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Hi,
I noticed that some function changed automatically, maybe after updating to the latest version?
On the order page, the checkbox “Click here to receive an invitation from CusRev (an independent third party organization) to review your order” appears at the bottom.
How to pay it off? that is, he wants the email to be sent with the invitation to evaluate the product without giving this consent.
I really want this feature to be always active and not require consent. A few days ago it worked like that, I thought that the new update changed something but even after the rollback it doesn’t work again. What happened?thanks in advance
AdrianThe page I need help with: [log in to see the link]
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I checked other posts on forum and you propose to switch for NO VERIFICATION OPTION. we will lose linking to your website, what is a loss.
Can it works as in past? Indepedently verified + no info about consent checkbox (no checkbox in order and automatically set as consent accepted)?
voluntary consent will be a big loss for me – for the last 10 orders, I see that no one gave it voluntarily, and when I sent it automatically, half of the orders received a review …@daringlight I updated plugin and there is still checkbox to accept consent. I see no option in settings to disable that thing… My template is FLATSOME..
@pistachio6321 – Could you explain this? |
why are you now putting us in front of a choice:
– or the client voluntarily indicates consent and in practice hardly anyone will do it
– or you don’t have to ask for permission, but there is no integration as an external verifier (reduced credibility).
This seems silly
I understand that the client must be aware that he will be asked to rate, which is why I have included such information in the website’s regulations. after all, the customer must confirm such regulations, so it is 2 in 1.please let me know if you plan to change your policy, something that worked for me for 2 years becomes useless and switching to “NO VERIFICATION” involves a loss of credibility, which I can’t afford. I will have to resign completely if I am to be faced with such a dilemma.
After all, it is logical that the customer accepts the store’s regulations and we should have a choice whether we want a checkbox or simply inform the customer that he agrees to receive the opportunity to evaluate the product. It is the responsibility of sellers and store owners to maintain legal regulations
in my case switching to no verification option results in:
- link to review doesn’t work properly -> for testing order I received an email with leave a review button 404 (https://liveflooring.com/cusrev/64824be6cf1d9 – this is the link for review button, 404). testing order has also link: https://liveflooring.com/cusrev/test – i cannot even open aggregated review form
- I will lose credibility because these opinions will not be attached to the general cusrev business card, which I present as a banner in several places.
This will make me have to turn it off completely because if I collected a lot of opinions until June 1, 2023 and after that time I collected 0 of them on the official website, it means that something is wrong
I found the cause – asset cleanup pro.
However, I found another problem. An invitation to send a review can be done in 2 places:
- CUSREV PLUGIN -> reminders -> there is a button ‘send now’ which is not working
- woocommerce -> actions -> envelope icon
And here is a problem. Option 2, i.e. woocommerce, immediately sends email, while option 1, after pressing ‘send now’ does nothing and behaves strangely:
- has a different link than the one generated from woocommerce (cusrev https://liveflooring.com/wp-admin/admin.php?page=ivole-reviews-reminders&action=sendreminder&order_id=24374&_wpnonce=70923d9eaa vs woocommerce envelope icon https://liveflooring.com/wp -admin/admin-ajax.php?action=ivole_manual_review_reminder&order_id=24374&ivole_nonce=2e8ca4f9b8)
- after refreshing the page, it still shows up as unsent
- in 4-5 times when trying to send it disappeared from the list but did not reach the email
can you help? That’s the only thing I need to know. Wp Cusrev reminders are critical for me – IT will replace reminders from your website and i need this section working
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