• Resolved jpaulomotta

    (@jpaulomotta)


    Hello,

    You guys made a great plugin. I’m having an issue with the checkbox field. Could you give me some help?

    The checkbox field is not passing false to zoho crm.

    Our setup consist of:
    1) Contact form 7 form for lead capture
    2) Your plugin
    3) Zoho CRM

    The form has beteween other fields, the following checkbox on Contact Form 7:
    [checkbox your-permission id:your-permission "I would like to receive email updates. My email address is not to be shared or used for any other purpose."]

    Your plugin is mapping the field your-permission to Zoho CRM field Email Marketing Opt-In

    Expected Behaviour
    Leaving the checkbox not checked would create the Lead on Zoho CRM with Email Marketing Opt-In unchecked.

    Actual Behaviour
    Zoho Field Email Marketing Opt-In is true / checked on every submission, ignoring the web form checkbox status.

    Is there a fix for this? How are we supposed to pass true / false values?
    Thanks for you support.
    Jo?o Silva

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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