• Resolved virtual03

    (@virtual03)


    Hello,

    first of all thank you for the great plugin.

    I have a few questions about it.

    how can i check the actual stock level because it shows me a lot of products that are not in stock.

    can i exclude certain categories from the filter?

    it must work in such a way that only the quantity that is listed under individual variations is displayed.

    furthermore, there are many products that are not in stock because they are only ordered from the supplier after the order has been placed.

    thank you for your help

    best regards
    Daniel

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Salva Machi

    (@salvamb)

    Hi @virtual03

    We are glad you are enjoying ATUM.

    Replying to your questions:

    how can i check the actual stock level because it shows me a lot of products that are not in stock.

    In Stock Central, you have distinct views for “In Stock”, “Out of Stock”, etc. And in the ATUM’s Dashboard you also have info regarding stocks

    can i exclude certain categories from the filter?

    With custom coding only, I guess

    it must work in such a way that only the quantity that is listed under individual variations is displayed.

    Sorry, I don’t understand what you mean. In Stock Central you have info for every individual variation.

    furthermore, there are many products that are not in stock because they are only ordered from the supplier after the order has been placed

    I don’t understand this either. What’s the problem here, please?

    Best Regards,
    Salva.

    Thread Starter virtual03

    (@virtual03)

    Hello @salvamb,

    thank you very much for your quick feedback.

    my problem is that i can’t understand the displayed stock quantity.

    i have manually recalculated all variations and there are exactly 1831 products. but your plugin shows 1523 for stock and 1708 for all products. where do the numbers come from?

    furthermore, for example, the first product says 2/4, but there should only be 4 because there are no other 2 products.

    I will send you a screenshot. https://ibb.co/Lhkknkt

    best regards
    Daniel

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi?@virtual03,

    Do your counts include the parent variable products? Please note that we consider these products as containers and aren’t included in the counters.

    Regarding the 2/4 in the stock column. Please note that it’s the parent’s variable row. This column includes the variable’s parent stock if set (2 in this case), and the sum of the variants’ stock (3+1 => 4).

    You can read here how WooCommerce manages stock for variable products.

    Best Regards,
    José Andrés

    Thread Starter virtual03

    (@virtual03)

    Hello @japiera,

    exactly i have only counted the stock management on variation level so that stock management on product level did not count. in the case from the screenshot i have already counted 4. if you say that you do not count the stock management on product level then everything should be correct, but unfortunately this is not the case.

    best regards

    Daniel

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi @virtual03 ,

    Sorry, I think I’m missing something. Can you elaborate a bit more on your last post?

    Please note that you’re talking about two distinct questions:

    1. The number of products in views: The “All” view in your image shows 1708 distinct products (1522 with managed stock and 186 with unmanaged stock). That has nothing to do with the stock of each product.
    2. The stock of the variable product on your image: it has two variations with stock 1 and 3, that sum a total of 4. The parent variable product has the manage stock option set to true, and a stock level of 2.

    Best Regards,
    José Andrés

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi?@virtual03?,

    Hope all is well and ATUM is working faultlessly.

    We have not received any reply for more than a week, so we will close this post. If you need any further help, please, feel free to re-open it again.

    Best Regards,
    José Andrés

Viewing 6 replies - 1 through 6 (of 6 total)
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