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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    Check payments are a manual payment method – they’re placed on-hold until you manually confirm that payment has been received. At that point, you can change the order status to processing or completed.

    Here’s a good explanation of how those order statuses work:
    https://docs.woocommerce.com/document/managing-orders/#section-13

    If you want the order status to automatically update, you’ll need to use a payment gateway such as Stripe or PayPal which works by contacting a payment processor.

    • This reply was modified 6 years, 2 months ago by Hannah S.L.. Reason: added more information
    Thread Starter Tim Burkart

    (@bigmoxy)

    Thank you Hannah for the explanation.

Viewing 2 replies - 1 through 2 (of 2 total)
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