• Resolved prokulit06

    (@prokulit06)


    Hi, I need some help.
    When trying to checkout. I got an error that says “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.” I already enable the payment gateway of mycred still not working. Please help me I’m using woocommerce plugin for the store.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter prokulit06

    (@prokulit06)

    any feedback please I need some help ??

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @prokulit06,

    Thank you for contacting us. Can you please ensure that the account you are using on checkout has enough points to pay for the order? If the user has lesser points than the order total, then myCred gateway will not be visible on the checkout page.

    Thread Starter prokulit06

    (@prokulit06)

    Yes I have a balance but still, I got that error payment option using points is not working on my end please help me to fix the problem.

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @prokulit06,

    Our technical team needs some more info from your side can you please open a support ticket on our official website.

    Thanks!

    Thread Starter prokulit06

    (@prokulit06)

    Yes I already open a ticket on your official website I just waiting for the reply

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @prokulit06,

    We are following you up on the support ticket.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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