Check Out Fields

  • Dear Support,

    when installing your plugin for woocommerce, the possibility of inserting fields like: Company name, PI, CF, pec etc. is added to the checkout. If a individual user also incorrectly fills in only one of these fields, the system generates an invoice instead of the receipt, which is then discarded by Sdi as incomplete.

    It would be useful to have a checkbox or a drop-down menu that allows the user to choose whether an individual or company that in the case of a individual hides these fields and in reverse shows them if company, in order to avoid such problems, especially with foreign users who fill in the fields various fields sometimes not understanding their usefulness.

    I also point out that Sdi rejects the FE if for example in the address there are special characters, as in a recent order of ours the customer has entered Slia?ska as a city, and the “?” is not recognized, therefore a manual intervention on the Fattura24 portal is necessary .

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  • Plugin Author Davide Iandoli

    (@davideiandoli)

    Hi Ionix, thanks for your suggestions.
    As you can see all the fields in the checkout are optional, and at the moment we don’t plan to update this behaviour. Of course you may set up the plugin to create only orders (for example), then log in fattura24.com and create invoices or FE; you may also create invoices and – if needed – edit them before sending a document to SdI.

    Relating to special characters: we have not got an exact information about which characters are accepted by SdI and which not. There is no technical or official document about this.

    So, we consider your suggestions as good, but at the moment we don’t plan to update plugin’s behavior in this way.

    By the way our code is open source, so if you need so you can change it. ??

Viewing 1 replies (of 1 total)
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