check out error

  • Resolved bayar123

    (@bayar123)


    1 year, 10 months ago

    Hello,

    We need help on this error : Element checkout_available not exists for resource 37153!

    The error occurs when making a purchase after you proceed to checkout and fill out your billing details. And order got pending status, confirmed emails are not being sent.

    We updated?ShopMagic for WooCommerce to 3.0.8

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello @bayar123

    Thank you for contacting us.

    Could you search the database for a table with ID 37153? We need its name. You can use the SQL query SELECT * FROM wp_postmeta WHERE post_id = 11135 to get this name.

    Could you tell me which versions of WooCommerce, WordPress, PHP and our plugin you are using in your store?

    Are you using a plugin to modify your WooCommerce Checkout page?

    I would appreciate for that info.

    Having the same error as above, need help with it asap.

    Thread Starter bayar123

    (@bayar123)

    WooCommerce Version 7.3.0

    WordPress Version 6.1.1

    PHP Version 8.1.9

    ShopMagic for WooCommerce Version 3.0.8

    Thread Starter bayar123

    (@bayar123)

    We use ?ShopMagic for WooCommerce plugin to send notification emails when a order status is changed.

    Can’t find and view our database. Is there an easier way to access or a manual? Following the instructions that you sent before, we couldnt do it. We dont have experts. So, an easier way to access our database will be much appreciated.

    We are using these versions of plugins:

    WooCommerce Version 7.3.0

    WordPress Version 6.1.1

    PHP Version 8.1.9

    ShopMagic for WooCommerce Version 3.0.8

    Plugin Support rzepsen

    (@rzepsen)

    Hello, @bayar123 @mallarden

    Thank you for feedback.

    We apologize for the inconvenience, the problem has been reported, and our technicians are trying to resolve it as soon as possible. As soon as I receive further information on this subject, I will notify you immediately.

    In case of further questions, please contact me.

    Best Regards,

    Thread Starter bayar123

    (@bayar123)

    @rzepsen Do you have an update on that matter?

    Plugin Contributor Bartek

    (@bartj)

    Hi @bayar123 and @mallarden

    Next week will bring an update with some critical bug fixes which also affects your issue. After upgrading to ShopMagic 3.0.9 there should be no more checkout processing errors.

    Plugin Support rzepsen

    (@rzepsen)

    Hi?@bayar123, @mallarden

    We have just released the?update, containing?the proper fixes for the problem you’ve reported, so please simply do the update.

    If the WordPress updater hasn’t informed you about the newer versions available, please check for the updates manually, choosing the?Dashboard tab > Updates > Check Again?option.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Kind regards,

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies. Please let us know if you need our help again.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘check out error’ is closed to new replies.