Check out Error
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I cant seem to remove a mandotory field in rthe check out on woocommerce.
Order Location. This problem was not there previously. I cannot move to payment options.The page I need help with: [log in to see the link]
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Hi @chevan777!
Are you using a plugin to edit the checkout fields or code customizations?
It will be great if you could share your current System Status Report too. You can get it by navigating to the
WooCommerce / Status
section of your site. Once there, click on theGet system report
button and then copy it by clicking on theCopy for support
button. Then paste it here in a comment.I see the checkout option is missing. Did this happen recently after you made some changes to the site?
Please share all details that can help understand the problem easily.
Best,
### WordPress Environment ### WordPress address (URL): https://thecurryboss.co.za Site address (URL): https://thecurryboss.co.za WC Version: 4.6.1 REST API Version: ? 4.6.1 WC Blocks Version: ? 3.4.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.6.2 Log Directory Writable: ? WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 2000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.3.24-MariaDB-cll-lve Max Upload Size: 60 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Hide errors from visitors: ? ### Active Plugins (16) ### Akismet Anti-Spam: by Automattic – 4.1.7 All-in-One WP Migration Google Drive Extension: by ServMask – 2.61 All-in-One WP Migration: by ServMask – 7.29 Contact Form 7: by Takayuki Miyoshi – 5.3 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.3 Jetpack by WordPress.com: by Automattic – 8.8.2 Google Ads & Marketing by Kliken: by Kliken – 1.0.6 – Installed version not tested with active version of WooCommerce 4.6.1 Max Mega Menu: by megamenu.com – 2.9.1 One Click Demo Import: by ProteusThemes – 2.6.1 Store Hours Manager for WooCommerce: by BizSwoop a CPF Concepts LLC Brand – 4.0.12 – Installed version not tested with active version of WooCommerce 4.6.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.4 – Installed version not tested with active version of WooCommerce 4.6.1 Direct Checkout for WooCommerce: by QuadLayers – 2.4.2 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce: by Automattic – 4.6.1 (update to version 4.6.2 is available) WP Cafe: by Themewinter – 1.1.2 WP Reset: by WebFactory Ltd – 1.80 YITH WooCommerce Wishlist: by YITH – 3.0.15 ### Inactive Plugins (5) ### Facebook for WooCommerce: by Facebook – 2.1.3 Mailchimp for WooCommerce: by Mailchimp – 2.4.5 – Installed version not tested with active version of WooCommerce 4.6.1 RARA One Click Demo Import: by raratheme – 1.2.8 Really Simple SSL: by Really Simple Plugins – 3.3.5 Zapper Payments for WooCommerce: by Zapper Development – 2.1.3 – Installed version not tested with active version of WooCommerce 4.6.1 ### Settings ### API Enabled: – Force SSL: ? Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #10 - /?page_id=10 Cart: #613 - /?page_id=613 Checkout: #615 - /?page_id=615 My account: #13 - /?page_id=13 Terms and conditions: ? Page visibility should be public ### Theme ### Name: ShoppingCart Version: 1.0 (update to version 1.1.2 is available) Author URL: https://themefreesia.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 1,414 Oldest: 2020-10-09 14:08:24 +0000 Newest: 2020-11-09 14:05:53 +0000 Pending: 2 Oldest: 2020-11-09 14:20:53 +0000 Newest: 2020-11-09 14:20:53 +0000
Hi @chevan777!
Can you please tell us a bit more about what mandatory field you are trying to move/remove, and also what you’ve already tried to achieve this?
Cheers!
Hi @chevan777. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
- The topic ‘Check out Error’ is closed to new replies.