Check out appear on event page

  • Resolved davood1975

    (@davood1975)


    3 years ago

    Everything was working fine but since some time I have like mle check out which appears on the page of the event and I do not understand why?

    I’m talking about the part that comes below the window to choose the number of tickets and before the description of the event

    This happens on all events

    Thanks for your support

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @davood1975,

    Thank you for reaching out to us. I hope you’re doing well.

    Can you check the content of that event and see if you have the [tec_tickets_checkout] shortcode in place? It’s quite likely that if you’re seeing that over there is because the shortcode is in place.

    Also, can you please tell me what you see when you go to Events > Settings > Payments > Checkout page?

    Best,
    Juan.

    Thread Starter davood1975

    (@davood1975)

    Hi,

    Thanks for your answer who give me a part of the solution.

    In fact I m using Divi theme and I have done a evvent template in the divi builder.
    I thing that after an update something change in the module who put all option on the event page.

    So everything is fine now, thansk for your quick answer.

    Regards

    Hi @davood1975,

    Thanks for the follow-up.

    Awesome, I’m glad it’s sorted out now. I’m going to mark this one as resolved.

    Have a fantastic day ?
    Juan.

Viewing 3 replies - 1 through 3 (of 3 total)
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