• Resolved Red Label Studio

    (@redlabelstudio)


    We have an issue where, when you click a check box on our cart pages, the check marks inside the check boxes do not show. We can click them, and they do what they are supposed to do, but they remain blank whether they are clicked or not.

    It used to work, and then randomly stopped working. The strange part is the radio inputs work correctly and show a “dot” when they are selected.

    It’s like the check mark is hidden by CSS, but there is no custom CSS that I can see that would cause this issue, and we haven’t modified the CSS in such a way that we believe would cause this issue.

    We are running the latest version of WooCommerce Blocks.

    Does anyone know what might be going on?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Igor H

    (@ihereira)

    Hi,

    I understand what you are saying.

    When I click a checkmark it is not checked, the first step is to temporarily switch the site’s theme to Storefront, and check again to see if the issue persists.

    If that does not make a difference, please share a copy of your site’s System Status Report, You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?That will help to investigate, thanks.

    Igor H

    (@ihereira)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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