• Resolved Andrew

    (@arapps92)


    Hi, great plugin, I use it on all my sites. A client recently said a few customers couldn’t send the message using the form. In Flamingo I could see their submissions marked as spam, all triggered by the honeypot field.

    I checked the form, and the honeypot field had the same name as one of the other normal form fields, which must’ve been added after we added the honeypot field. So because they were filling in a normal field with the same name as the honeypot field, they were getting marked as spam!

    It would be perfect if you added a real-time check, so the names don’t conflict when the form is saved. CF7 does a real-time check for various validation before saving, e.g. invalid email field, multiple fields in one label tag.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Muhammad Usama

    (@usamaazad99)

    Hi @arapps92 ,

    Thank you for contacting us. I hope you are well.

    Could you please share the screenshot of the CF7 backend code? This will help us investigate the issue and provide you with further assistance.

    Looking forward to your response.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter Andrew

    (@arapps92)

    There’s no issue. I was just suggesting including a check before saving to prevent the honeypot field having the same name as a regular form field. We had a regular field called ‘your-tel’, but the honeypot was also called ‘your-tel’. So when someone entered into the regular ‘your-tel’ field, it triggered the spam block.

    CF7 does an immediate AJAX validation check on the form code to prevent errors when you save. You should have something like this too to prevent field names conflicting.

    https://ibb.co/hRvZQXT

    https://ibb.co/P97db5K

    Plugin Support Muhammad Usama

    (@usamaazad99)

    Hi @arapps92 ,

    I hope you are doing well.

    Thank you for the suggestion. I have forwarded it to our business analyst team. They will check the possibilities and include it in the upcoming release update.

    Thanks & Regards.
    WP Experts Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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