Hi @localmagi,
You rated our plugin, but I’m not sure if the rating is for the product. In fact, I’m pretty sure it doesn’t.
Nonetheless, I would like to answer you and lighten your doubts. It is not that we suddenly invented subscriptions. FCF PRO is sold on a subscription model and this is clearly stated in our terms of service. If you bought the PRO plugin it means that you accepted our terms and conditions. I assume that since you have accepted them, you have read them beforehand.
The subscription to the PRO version is one year, but you can cancel it at any time. Just switch its status from active to pending cancellation. What’s more, a few days before your subscription ends, we send you a notification reminding you of this.
I feel that the clearly defined terms and conditions, the ability to cancel, and the subscription reminder are enough to show that we are transparent.
However, I am still assuming a situation where something may have gone “wrong” in your particular case. Please write to us. I will personally look into your application.
