Chats are not available

Hello Tom,

Did you use the admin bbPM Importer to import older messages to the new database table? Normally once you update the plugin it would tell you in a notice to use the importer tool..

Regards,
Samuel

Sorry, Is a little bit difficult to write in english, btw the problem is this:
I can list them, but is impossible to open one of them.

chats are listed but you can’t click on them.

Thanks Samuel

Hello Tom,

Normally there’s a simple JavaScript that opens up chats when you click on any chat. I believe there’s a script conflict so could you open your browser developer tools, then ‘console’, then click on any chat, and then take a screenshot and send it to me through this form samelh.com/contact for your privacy.. Or use that form to provide me with a temporary user access and I shall look into it on your behalf.

Thanks!

Best,
Samuel

Is this screenshoot good for you?

Hi,

From the screenshot it seems there’s a conflict with another plugin. Add the following code to your child theme’s functions file:

add_action('wp_footer', function(){
    if ( !function_exists('bbpm_is_messages') || !bbpm_is_messages() )
        return;

    wp_enqueue_script('jquery');

    ?>
    <script type="text/javascript">
        jQuery(document).ready(function($){
            $(document).on('click', '.bbpm-chats .bbpm-chat', function(e){
                if ( e.target && 'a' == $(e.target).prop('tagName').toLowerCase() ) {
                    return;
                }
                location.href = '<?php echo bbpm_messages_url(); ?>' + $(this).attr('data-chatid') + '/';
                e.preventDefault();
            });
        });
    </script>
    <?php
});

It should work. Let me know.

Best,
Samuel

YES it works, thank you very much Samuel.

best regards

Tom