• Resolved dgsinclair

    (@dgsinclair)


    I get the plugin to popup but no results. It may be because I put the shortcode in a widget, since I don’t want to edit my page templates. Error message:

    Error: Unable to fetch response from ChatGPT API. Please check Settings for a valid API key or your OpenAI account for additional information.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author kognetiks

    (@kognetiks)

    Are you able to confirm if you are using the GPT-3 or GTP-4 model when you received this error?

    If you were using GPT-4, can you please try using the GPT-3 model and see if you receive the same error?

    In an OpenAI help blog post last week, it appears they have changed their terms for accessing the GPT-4 API.

    As of this writing (August 30, 2023) it now appears that you’ll need to setup pre-paid billing by purchasing a minimum of $0.50 worth of credits before accessing the GPT-4 API.

    You can read more here and here about instant access and prepaid billing from OpenAI.

    Thank you for taking the time to share your valuable feedback, as it helps me continually improve and provide a better experience for our users.

    Plugin Author kognetiks

    (@kognetiks)

    Hello @dgsinclair

    Having not heard back from you, I can only assume that you were able to get this working to your satisfactions.

    If not, please let me know. I’m more than happy to try and help you out.

Viewing 2 replies - 1 through 2 (of 2 total)
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