Chatbot doesn’t work

  • Resolved matsb50

    (@matsb50)


    1 year, 2 months ago

    Hello,

    After installing and configuring AI Engine with OpenAI, I always get an error message when testing my chatbot. However, I paid for the $20 plan for GPT4 on OpenAI and correctly entered the secret key in the AI Engine settings.

    For GPT4, here is the error message returned by the chatbot on the site:

    “The model gpt-4 does not exist or you do not have access to it. Learn more: https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4.”

    For GPT 3.5, this is the returned message:

    “From OpenAI: You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”

    Do you know what this could be due to ? I don’t have any other API or anything else that can use quota or credits of OpenAI.

    Thanks for your help !

    • This topic was modified 1 year, 2 months ago by matsb50.
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  • Plugin Support Val Meow

    (@valwa)

    Hey @matsb50 ! ??

    AI Engine doesn’t come with pre-built AI models, you gotta connect with OpenAI. You don’t have to subscribe (like ChatGPT Plus), but you gotta set up your billing details on OpenAI. They offer their API services on a pay-as-you-go basis.

    When you sign up for an account on OpenAI, make sure to set up your usage limits and payment method to use the API smoothly.
    Just a heads up, if you decide to pay for ChatGPT Plus (which is totally optional), it’s a separate service and not required to use the API.

    Please head to the following pages and ensure everything is setup correctly :

    Thread Starter matsb50

    (@matsb50)

    Hello,

    Okay perfect it works, thanks for you reply.

    Have a good day

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