chat for multiple doctors

  • Resolved saviaweb

    (@saviaweb)


    4 years, 8 months ago

    I am building a site, in which doctors can log in and have their own attention with their patients, that is, doctors login to the site and then they can attend to their patients through video chat. The question is how can I make each doctor have his own chat, without mixing with the other doctors, and that each can chat with his patients.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author customerly

    (@customerly)

    Hi Savia,

    Thanks for your inquiry regarding our live chat.

    The only way to create this behaviour is to create a project for every single doctor.

    This way every doctor will have its own live chat, dashboard, live chat conversations and account.

    Are you able to customize the live chat integration based on the doctor?

    How many doctors do you have?

    Thread Starter saviaweb

    (@saviaweb)

    I don’t know how to make the personalized integration of the chat for each doctor. I have approximately 100 physicians who want to join the system, but I don’t know how anything simpler can be done for the physician. What I need is that each doctor has access to his account and can only have video chat with the patient, if I already pay the consultation.

    Plugin Author customerly

    (@customerly)

    This can be possible only by personalizing the live chat integration based on the app id we offer.

    1. The doctor needs to have his own Customerly account
    2. He should get his own APP/PROJECT ID
    3. He should put this into his live chat settings of your website.

    If you want to create this automatically, you need to register an account for them even on Customerly.

    This is something we do not automate at the moment.

    Now our video Live Chat is definitely better than before and it has incredible value for your customers as well.

Viewing 3 replies - 1 through 3 (of 3 total)
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