Chat button is not displaying

Hello, which version of plugin do you use?

Version 10.0.5

If you use cache plugin, they can affect livechat. Try to switch off them.

Cache plugins are very important . If there any other ways to solve this issue

Try to configure cache plugin not to affect livechat. I can’t help, it depends on plugin settings.

Okey Thank you for your support

Hi,
I test it in staging site . The staging site has no cache plugins.
But the same issue shown.
In staging site chat button is not showing in admin login ,incognito window.
Please help us.